We hate spam as much as you do. Here is the straightforward breakdown of how we handle and protect your information.

1. Information We Collect When you request a quote or book a clean with Not Another Cleaning Company, we collect personal information necessary to provide our services. This includes your name, email address, phone number, home address, and details about your property (square footage, pets, etc.). When you pay for services, your payment information is securely processed by our third-party payment processor; we do not store your full credit card information on our servers.

2. How We Use Your Information We use your data strictly to:

• Provide and schedule your cleaning services.

• Send appointment reminders, quotes, and invoices.

• Communicate with you regarding your specific home needs.

• Improve our website and customer service.

3. How We Share Your Information We do not sell, trade, or rent your personal information to third parties. We only share your information with:

• Our vetted independent contractors, strictly for the purpose of locating and cleaning your home.

• Trusted third-party service providers (like our booking software and payment processors) who assist us in operating our business. These parties are obligated to keep your information confidential.

4. Data Security We implement standard security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights You have the right to request access to the personal data we hold about you, and to ask that your personal data be corrected, updated, or deleted. To exercise this right, please contact us at the email below.

6. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

7. Contact Us If you have any questions about this Privacy Policy, please contact us at: rvillaroman@notanothercleaningco.com